Harvey Guide in Assistant

What's New

Harvey Guide is now live — giving you instant, in-product answers about how to use Harvey, powered directly by official Support Hub documentation.

Instead of searching through articles or navigating the Help Center, you can now ask Harvey questions about features, best practices, troubleshooting, and workflow guidance. Responses include clear citations and direct links back to the relevant Help Center pages so you can explore details as needed.

Why it Matters

Finding the right information in a help article can take time and be overwhelming. Harvey Guide brings the Help Center directly into the chat experience, making it faster and easier to learn how to use Harvey to meet your goals without switching contexts.

How to Use

Read more about this feature in our new article, Harvey Guide: Learn How to Use Harvey Directly in Harvey.

Notes and Limitations

• Harvey Guide does not have access to the Help Center Roadmap page.
• It cannot detect which paid add-ons or permissions your workspace has enabled (e.g., LexisNexis®, Vault, iManage), therefore it may reference features not yet available to you.
• Admins cannot disable Harvey Guide themselves yet. To do so, please submit a request to your Customer Success Manager.

FAQs

Q: What kind of questions can I ask?
You can ask any question related to using Harvey, including product features, workflows, troubleshooting, and best practices. Answers will include links to the relevant resources for more details.

Q: How is this different from the Support Hub search?
Instead of navigating articles manually, Harvey Guide lets you ask natural-language questions and get clear, concise answers drawn from Support Hub content. Every response includes a citation so you can verify the source and dive deeper if needed.

Q: Will the information stay up to date?
Yes. Harvey Guide is powered by dynamic sourcing, so it will always reflect the latest content from the Support Hub.