:Harvey:Support

Web Search

Find real-time information from trusted internet sources.

Last updated: Nov 4, 2025

Overview

Web Search allows Harvey to reference real-time information from the internet — including current events, company websites, and newly published materials — to provide more accurate and up-to-date answers. This is especially useful when your work depends on recent legal developments, press releases, or regulatory updates that may not included in Harvey’s internal knowledge base.

Web Search is an opt-in feature.

  • Workspace admins can reach out to their Harvey Success team to request access.
  • Once enabled, all users in the workspace can access it.

You can also request to enable and customize a pop-up reminder for workspace users to avoid including sensitive information in Web Search queries.

Image of pop up warning for web search

Follow these steps to run a Web Search query:

  1. Click Files and sources to select Web Search as a knowledge source, or Harvey may recommend it underneath the prompt window.
    Select Web Search from the Knowledge Sources in Assistant.
  2. Input your query and click Ask Harvey.
  3. Harvey reformulates your text into a secure search query and sends it to You.com. Then You.com returns relevant results, which Harvey uses to produce a response, often including citations or summaries from the retrieved web pages.
    Example output when using web search.

How Data is Handled

At a high-level, when you submit a Web Search query:

  • Harvey reformulates it into a query optimized for retrieval.
  • This query (never your full documents or text) are securely transmitted to You.com.
  • All data is encrypted, processed temporarily, and deleted immediately after results are returned.

We partner with You.com for their strict contractual and technical safeguards:

  • No data storage, training, or human review: You.com does not store, train on, or allow human access to Harvey user data.
  • Temporary processing only: Queries are processed briefly and deleted immediately after results are returned.
  • Secure environment: All processing occurs within You.com’s secure AWS infrastructure.
  • U.S.-based data handling: Data is processed exclusively within the United States regardless of your instance’s regional hosting set up.
  • End-to-end encryption (TLS 1.2+ in transit, AES-256+ at rest)

Even if sensitive data is accidentally included, You.com’s zero-retention policy ensures it is never stored or accessible.

For additional details, read our Service Terms.

FAQs

Data Processing & Privacy Controls

Other

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