Set Up and Manage Shared Spaces (For Admins)

Learn how to enable and configure Shared Spaces, external sharing, and guest accounts for your organization.

Last updated: Mar 4, 2026


Overview

Shared Spaces allow you to organize and share Workflows, Playbooks, Vaults, and Assistant Threads in secure collaboration environments.

As a workspace admin, you control:

  • Who can create and use Shared Spaces
  • Who can collaborate with other Harvey organizations
  • Who can invite non-Harvey users as guests

By the end of this article, you’ll understand how to:

  • Enable the correct permissions
  • Configure external sharing approvals
  • Set up guest access
  • Communicate collaboration models to your team

What Are Shared Spaces?

Shared Spaces are secure, branded collaboration environments in Harvey that allow teams to organize and share tools, data, and work product in one place. They support multiple modes of collaboration:

  • Internal Spaces: Organize resources within your own workspace. Great for practice groups, project teams, or knowledge management.
  • External Spaces: Spaces shared between two Harvey organizations. Both organizations can contribute and access shared resources while maintaining separate data visibility and approval controls.
  • Guest Accounts: Invite non-Harvey users into a Shared Space using a limited-access account. Guests authenticate through a secure email link and can only access the Spaces they're invited to.

All members of a Space see the same resources within that Space. You can grant higher access levels on individual resources when needed.


Collaboration Permissions

You can manage shared spaces permissions in Settings > Users.

Each permission controls a different level of collaboration:

Permission

What It Enables

Recommended For

use:shared_spaces

Users can see the Spaces tab and create or join internal Spaces within your workspace

Any user who should organize or access Spaces internally

use:external_collaboration

Users can share resources or Spaces with other Harvey organizations and participate in external collaboration

Users who need to collaborate with people at other Harvey workspaces (e.g., firm and client)

use:invite_guest_accounts (Early Access only)

Users can invite non-Harvey users (guests) into a Shared Space with limited access. Learn more below.

Users who need to bring in collaborators who don't have a Harvey license

Permission Configurations

Shared Spaces

External Collaboration

Guest Accounts

What Your Users Can Do

Typical Use Case

✅ Enabled

❌ Disabled

❌ Disabled

Internal Spaces only, no external sharing

Organize resources for teams. Knowledge Management teams curating resources by practice group

✅ Enabled

✅ Enabled

❌ Disabled

Internal Spaces + share Spaces and resources with other Harvey organizations

Organization-to-client collaboration where both sides have Harvey

✅ Enabled

✅ Enabled

✅ Enabled

Full collaboration: internal, external, and guest invites for non-licensed users

Active client collaboration across Harvey and non-Harvey users

✅ Enabled

❌ Disabled

✅ Enabled

Internal Spaces + invite non-Harvey users as guests. No cross-workspace connections

In-house team giving guest access to Finance or HR for workflows

❌ Disabled

✅ Enabled

❌ Disabled

Direct resource sharing only (no Spaces) — share a Workflow or Vault to a specific external user

Lightweight, infrequent sharing without a full Space


Manage Permissions

Permissions can be managed per user, by role, or for all users.

Option 1: Enable for Specific Users

  1. Go to Settings > Users
  2. Search for the user you want to enable
  3. Select Manage Permissions
  4. Search for the relevant permission name
  5. Select Add permissions
image of going to settings, then users, searching for the user, selecting the user, then searching for the permission name. Select the permission then select Add permissions

Option 2: Enable Permissions by Role

  1. Go to Settings > Roles
  2. Expand the Collaboration permission category
  3. Select Edit Table
  4. Check the appropriate permission boxes for each role. Check the boxes for every role to enable for all users.
  5. Select Save
Image of going to settings then roles. Finding collaboration in the table and expanding those permissions. Selecting Edit table and then selecting the permission to enable or disable for the role. Then clicking save to confirm updates.

External Collaboration

External Collaboration lets your users share Workflows, Playbooks, Vaults, and Spaces with users at other Harvey organizations.


Designate Connection Admins

Harvey supports two levels of connection administration:

  1. External Connection Admin (workspace-level permission)
  2. Connection Admin (assigned to a specific partnership)

Choose the appropriate access based on whether a user needs organization-wide governance or responsibility for a single connection.


External Connection Admin

An External Connection Admin has the manage:external_connections permission. This is a workspace-wide role.

They can:

  • Manage all external connections in Settings > External Connections
  • Review and approve (or deny) share requests across all spaces in Spaces > Requests
  • Assign Connection Admins to specific connections

Connection Admin

A Connection Admin is designated for one specific external connection.

They can:

  • Send and receive resources for that connection without additional approval from their workspace
  • Approve resource shares for that connection

Steps to Give Connection Admin Access to a Single Connection

  1. Go to Settings > External Connections
  2. Select a connection
  3. Adjust the access level to Connection admin.
image of selecting settings then external connections. Then selecting the connection and locating the user you want to give access to. Select the access level dropdown for the user and select connection admin

How Sharing Requests Work in Spaces

External Sharing Approval Flow

When a user in your workspace shares any resource or Space with someone at another Harvey organization, the following approval flow occurs:

Step 1: Outgoing Approval

The request to share externally appears in your workspace through Spaces > Requests. Your External Connection Admin (or Connection Admin) accepts the request.

image of selecting spaces then requests, then viewing the requests to approve or deny.

Step 2: External Recipient Approval

Simultaneously, the other organization’s External Connection Admin must approve the request.

Step 3: Access Granted

Access is granted only after both organizations approve.


Guest Accounts

Guest Accounts will allow your organization to invite non-Harvey users into a Shared Space. You can find more information about Guest Accounts on our Roadmap.


Data, Privacy, and Security

Spaces support secure collaboration while protecting data residency, ownership, query privacy, and access controls.

For more details, refer to Security, Data, and Privacy for Sharing in Harvey.


Use Cases: Getting Your Team Started

Go-Live Checklist for Admins

Use this checklist to configure collaboration for your workspace.

Decide your collaboration model: internal only, external with other Harvey orgs, or full collaboration with guests

Enable use:shared_spaces for the users or roles who need it

If using external sharing: Enable use:external_collaboration for relevant users, and designate at least one External Connection Admin (manage:external_connections)

If using guest accounts: Obtain Early Access approval with your Harvey account team, then enable use:invite_guest_accounts for users who will send invitations

Communicate to your users: Let them know which capabilities are enabled and where to find Spaces in the app

Create your first Space in the correct processing region (US, EU, or AU) — matching the region of the people you'll be collaborating with

For external sharing: Ensure the other organization's admin is also set up and ready to approve connection requests


FAQs